Glasses come out gritty. A puddle sits under the door. The cycle drones for hours and never drains. Mineral-heavy water in the East Bay coats spray arms and heating elements, and that film wrecks wash performance long before a part dies. We clear the sump, test the drain pump and inlet valve, look at the door gasket, and check whether the detergent is even dissolving. Berkeley kitchens with tight cabinet cutouts are routine for us. Describe the smell and the standing water when you call us, or send the quote form.
Taking calls until 5:00 PM PT

From Berkeley we also cover 94601, 94607 and 94608, plus Oakland just down the road and San Francisco across the bridge.
Hard water minerals bake onto glass during the heated dry. A rinse aid helps, and so does clearing scale from the spray arms and heater. If cloudiness stays after that, the machine may not be reaching wash temperature.
Not always. A worn drain pump impeller, a failed pump motor, or an air gap packed with debris all leave water behind. We check the sump and the hose route before touching the pump itself.
Depends on what failed. A drain pump, valve, or gasket is usually worth fixing. Rusted tub seams or a burned control board on an older unit change the math. We tell you what we find and let you decide.
Stop the machine and unplug it. Plastic that fell onto the heating element is the common cause, but a seizing motor or scorched wire connection also smells like that. Have it looked at before running another load.
Call us and we will give you the next open window, often same week. Parking is tight on many Berkeley blocks, so let us know if there is a driveway or a permit zone. We text before we head over.
Call us or fill out the form. Describe what you hear, smell or see. Odd noise, standing water, no heat. Have the model number handy if you can reach it.
Pick a window that fits your day. We confirm the address and ask a few questions first, so the van carries parts that commonly fail on your machine.
Our technician tests the machine, explains what failed, and lays out the repair options. Many jobs finish the same visit. Special-order parts get scheduled before we leave.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
Rather not call? Get a free quote →