Milk sours early. The freezer builds frost on the back wall. Or the compressor runs and runs and never shuts off. Those are the three calls we get most from San Francisco homes, from Sunset bungalows to downtown high-rise units. Usually it traces to a failing defrost heater, a clogged drain line, a tired door gasket, or a condenser fan choked with dust. We check the seal, the coils, and the temperature at the vents before touching parts. Bring us the symptom and the approximate age of the unit. Reach us or use the quote form.
Taking calls until 5:00 PM PT

We cover San Francisco from 94102, 94109, 94110 and 94112, and cross the bridge for Oakland and Berkeley homes too.
Aim for about 37 degrees in the fresh food side and 0 degrees in the freezer. Put a thermometer in a glass of water overnight for a true reading. If numbers drift far off, something in the cooling or defrost system needs attention.
Loud usually means mechanical, not unsafe. Buzzing often traces to a condenser or evaporator fan blade. Rhythmic clicking can be a relay trying to start the compressor. Note when the sound happens and tell us; it narrows the search fast.
Move perishables to a cooler with ice if the compartment has been above 40 degrees for hours. Keep the freezer closed; a full freezer holds temperature far longer than an empty one. That buys time until we arrive.
It does. Much of California runs mineral-heavy water, and scale builds inside fill valves, ice maker molds, and dispenser lines. That shows up as thin ice, slow fill, or cloudy cubes. Regular filter changes slow it down.
Tell us your neighborhood and ZIP when you call us. We book by area so a Sunset stop and a SoMa stop land on the same run. Parking is the wildcard here — if you have a driveway, garage spot, or a loading zone nearby, mention it. That alone can move your visit earlier in the day.
Call us or fill out the form. Describe what you hear, smell or see. Odd noise, standing water, no heat. Have the model number handy if you can reach it.
Pick a window that fits your day. We confirm the address and ask a few questions first, so the van carries parts that commonly fail on your machine.
Our technician tests the machine, explains what failed, and lays out the repair options. Many jobs finish the same visit. Special-order parts get scheduled before we leave.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
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